Care.

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Support

Last updated October 4, 2026

Contact

Write to care@fungi.studio. A real person reads it. Expect a reply within a few working days.

Reporting an unsafe or wrong answer

This is the report we most want to receive. If Care told you something that was wrong in a way that could matter, send us the question you typed, the field that answered, and what was wrong with it. We use these to tighten the prompts and the guard rails. Please redact anything identifying before you send it.

Reporting a bug

Include, if you can:

  • Your device and iOS version.
  • The Care version, shown at the bottom of Settings in the app.
  • What you did, what you expected, and what happened instead.
  • Roughly when it happened, with your time zone.

Common questions

Do I need an account?

No. Care has no sign up, no login, and no password to lose. Open it and type.

Where do my chats go?

They stay on your phone, with the profile Care builds from them, in files iOS keeps encrypted while the phone is locked. Our server keeps none of it. Previous chats lists them; Settings exports everything or deletes it all.

Why do the fields disagree with each other?

Because that is the honest state of most symptoms. Each card answers only from its own field, so divergence between them is information: it shows you which questions are actually open.

Can I change how many fields answer?

Yes. Use − and + above the question box to choose 1 to 8 fields. Tap the count itself to see every field and pin the ones you always want.

It says the model couldn't be reached.

That is a network or model-provider problem, not something about your question. Try again in a minute. If it keeps happening, tell us when it happened and what the message said: our server keeps no logs to look it up in.

Is Care free?

Version 1.0 is free with no in-app purchase and no subscription.

Also worth reading

Medical disclaimer, privacy policy, and terms of use.